How to Reach Us
General Questions & Support
Questions about the planner? Need help with your download? Want to chat about ADHD planning strategies?
support@teamebooks.storeRefunds & Order Issues
Didn't receive your download? Need a refund? Having payment problems?
support@teamebooks.storePartnerships & Collaborations
ADHD influencer? Mental health professional? Want to collaborate or feature DopaminePlanner?
support@teamebooks.storeFeedback & Suggestions
Have ideas for improving the planner? Found something that didn't work for your brain? We want to hear it.
support@teamebooks.storeWhat to Include in Your Email
To help us respond faster, please include:
- For order issues: The email you used to purchase
- For download problems: Check your spam folder first
- For refunds: Just let us know — no explanation needed (but we appreciate feedback if you want to share)
- For general questions: Be as specific or rambly as you need — we get it
Before You Email: Quick Answers
More questions? Check our full FAQ or just email us.
Our Commitment to You
We promise to:
- ✓ Actually read your email (not a bot)
- ✓ Respond like real humans (no corporate jargon)
- ✓ Be patient if you need to explain something multiple times
- ✓ Help you figure things out, even if it takes a few tries
- ✓ Never make you feel bad for needing support
Join the Community
Want to connect with other ADHD brains using DopaminePlanner?
ADHD Planning Community
We're building a space for ADHD brains to share wins, troubleshoot challenges, and support each other. Want early access when it launches?
Mention "Community Interest" in your email and we'll add you to the list.